Services and Know-how for retailers.
The SERVICE AREA in Hall 8 brought together products, services and support relating to the improved marketability of bicycle products for trade and industry. Questions on topics such as digitalization, merchandise management, logistics concepts and online sales platforms were discussed. In addition, discussion partners were available for insurance services, theft protection and ergonomics advice.
SERVICE AREA: offering added value for customers
Customers expect comprehensive service – before, during and after their purchase. The SERVICE AREA at EUROBIKE provided an overview of all the new trends in bike-related services and showed how retailers can benefit from them in day-to-day business.
BICYCLE INSURANCE
Bicycle insurance is more than just protection in the event of theft – it’s a guarantee of mobility. Policies can cover the cost of a replacement bike, replacing stolen parts and also repairs of simple defects. For retailers, this can generate considerable additional revenue. It creates extra business on top of sales and subsequent bike servicing and repair orders.
COMPANY BIKE LEASING
Bicycle leasing has developed to become a lucrative area of business in recent years. The number of leasing bikes continues to increase. This is attracting new providers, who offer a wide range of services, including in some cases full fleet management for companies. The SERVICE AREA showed who can benefit and what retailers need to be aware of when selecting a leasing partner.
IT-SOLUTIONS
An effective retail management system provides noticeable assistance with sales and workshop organization. There are numerous different providers offering a wide range of functions and options – all tailored to exact requirements of individual retailers. Moreover, further IT solutions, such as bike fitting or digital workshop services, can also create additional revenue for retailers. The SERVICE AREA provided an extensive overview.