Velco Rider is a white labelled mobile app for brands to offer digital services to cyclists. Through the app, customised to the brand colors and content, the rider enjoys the digital bike experience, a companion for the everyday ride. The features:

Non-connected bikes:

• Accompany users for Unboxing experience
• User feedback
• Automate push notification campaigns
• Advertising inserts for upsell
• Accompany users in their everyday needs (videos, insurance…)
• Allow a direct contact with your brand
• Maintenance tips
• Bike ID
• Declare your bike as stolen

Connected e-bikes (with Mobitrax 2):

• Antitheft (instant notification, sound alarm, geolocation, power shut down)
• Maintenance guidance (advices, real-time info, alerts and reminders)
• Stats (trip history, riding stats)
• Navigation comfort (mirror screen)

Your brand web application to improve your support decisions, customer satisfaction and customer knowledge.

• Create and manage the relationship with riders
• Ensure customer satisfaction and brand loyalty
• Make e-bikes more sustainable
• Adapt your offer based on usage analysis